Application Support Engineer

Mapan – PT Ruma

South Jakarta · Dec 2018Nov 2020
Deployed under PT. Xsis Mitra Utama
Deployed as a support engineer within Mapan's Supply Chain team under PT. Xsis Mitra Utama. Resolved technical issues across the logistics domain by investigating data errors, writing SQL queries, building Python automation scripts, and collaborating with product and engineering teams to deliver internal tools and React-based web applications.
  • Daily Ticketing
    Solved daily Zendesk tickets: collaborated with engineers to investigate and resolve problems in the tech logistics area, mainly fixing data errors by following complex logistic business flows.
  • Maintain and Manage Logistic Database
    Worked with queries in MySQL and PostgreSQL to provide data or maintain and manage the Logistic Database.
    MySQL
    PostgreSQL
  • Scripting
    Operated or created new Python scripts (Django Framework) to manage or fix errors on complex relations of data.
    Python
    Django
  • Dashboard Permana
    Added new features to an existing internal tool built with Go (Beego Framework) and JavaScript (jQuery) in MVC architecture.
    Go
    Beego
    JavaScript
    jQuery
    HTML
    CSS
  • Integration with Google Drive API
    Created a Python script to automate uploading new files to Google Drive for Branch Managers, with a cron job to delete them daily.
    Python
    Google API
  • POC Mapan Direct Purchase
    Collaborated with Product Manager and Backend Engineer to build a POC for the Mapan Direct Purchase web app using React.
    JavaScript
    React
    SASS
  • Gojek WOBI Web App
    Collaborated with Gojek Engineers to build a web app that concurrently inserts orders into the Gojek logistics partner app.
    JavaScript
    React
    SASS
Tech stack
Python
Django
MySQL
PostgreSQL
Go
JavaScript
React